About Us

/About Us
About Us 2017-06-26T19:01:44+01:00

Norman Hargreaves was established in 1952 by husband and wife, Norman and Elizabeth Hargreaves. The couple moved from from Edinburgh to Bewick-upon-tweed with their son John to set up the store and create a family electrical business. John and proprietor Rhona now run the store and electrical business, with both sons and John, working as engineers for the company.  John’s grandson is the fourth generation to work for the company.

The store on Bridge street in Berwick upon Tweed now sells a wide range of products, specialising in Miele, Dimplex and a varied of lighting.

So a very warm welcome from Norman Hargeaves Company. We endeavour to deliver the very best quality, in service and products to our customers from Edinburgh to Newcastle upon tyne, across Northumberland and the borders of England and Scotland.

Come to our shop or contact us online for advice. We will help in every way we can, from choosing your product, to design and fitting. Design services are available on request.

We have highly skilled engineers (Miele Certified Partners). We have NICEIC Electricians and have a safe contractor for our working practices.

For 65 years we have prided ourselves an excellent reputation in all areas of our work. In the shop we sell varied designs chosen with imagination, up to date and traditional. We have a wide range of Dimplex products including the Optimist and Indulgence range. This is only available through specialist dealers.

Miele, is an award-winning brand we are delighted to have worked with since they first came to the UK. Immer Besser (forever better) is their pledge. We have outstanding knowledge of their products having been regularly trained in all aspects of Miele from the very beginning. Technically we are the best.

We also stock Sebo vaccum cleaners in store (upright and cylinder). Outstanding product, which we also repair. People who have Sebo are loyal to Sebo.

Our shop also has a varied variety of kitchen appliances from Bosch to Dualit kettles and toasters to Delonghi coffee machines, Morphy Richards soup maker, ovens irons, breadmaker, hair dryers, and straighteners. For accessories, we have vacuum bags, small electrical items such as plugs, lamp holders, sockets and light bulbs, we have hundreds!

Our clients range from individuals to international companies, to farmers, hospitals, and schools.

We hope you enjoy visiting our new website and hopefully our store. If you do come along you will meet Harry our lovely springer spaniel, who is well trained and gentle.

Normans Hargreaves Company

Norman Hargreaves History

Norman Hargreaves
Norman Hargreaves
Before Norman set up shop in Berwick upon Tweed he was a soldier in the British Army. Norman Hargreaves played a vital part in WWII, stationed in Iceland, his role was to manage communications and each day he would climb a huge mast in freezing conditions with absolutely no health or safety to ensure that the Arm could stay in touch with the rest of the allies.

Norman would also work tirelessly in the temporary air fields which would spring up in an attempt to confuse the German enemies. His unit would lay out the runway in the dark and only when the planes grew closer would they turn the lights on to land.

After the War, Norman and his wife Elizabeth, better known as Betty moved from Edinburgh to Berwick upon Tweed with son John, who was just 4 at the time.

It was in 1952 that the couple opened the shop to the public. Norman would hop onto his bicycle which was fitted with a big basket at the front to deliver goods and repair products in the local area. The shop was a huge success and brought new electrical products to the people of Berwick after such a huge shortage during the war.

Elizabeth Hargreaves
Elizabeth Hargreaves
Elizabeth, who was better known as Betty, worked alongside her husband as partner in the business. Qualified as an accountant, Betty managed the accounts and store. Her passion was Opera and she was well known for her performances in the Edinburgh festival.

Our team at present

John Hargreaves
John Hargreaves
John was an only child, so after his move to Berwick at the age of just 4, he made lots of friends during his time at Berwick Primary School. He later moved to Barnard Castle Public School where he completed his studies and excelled in sports, making the 1st team for rugby, cricket and swimming for Northumberland.

John loved school and so he wanted to further his education at Napier College where he studied Electronics. After only just one year, John’s father fell ill, so he left college and returned to Berwick to help his mother in the shop.

He later completed his apprenticeship and training in Ashington. Betty taught him accounting and Norman worked with John to give him an excellent understanding in electronics.

John’s passion for excellence took him in search of high quality appliances. It didn’t take him long to discover the world of Miele, new to the UK but well known for its quality in Europe.
From this point, Hargreaves have been Miele Dealers, selling, repairing and conditioning ever since. The company now stretches from Edinburgh to Bathgate, south into the Scottish Borders and further still into Northumberland, Durham and Darlington.

Norman Hargreaves is the only Premium Miele Partner from Edinburgh, the Scottish Borders, Northumberland and Newcastle.

Rhona Hill
Rhona Hill
Rhona joined Norman Hargreaves 30 years ago, after meeting John.

She moved from London, leaving her Dance and Gymnastic business behind to develop the shop in Berwick.

Rhona is trained in contemporary dance, has a degree in art and a teaching diploma. Her love of art and design really shows when visiting the Norman Hargreaves store, the lighting, window displays and product choice is well thought out to suit nearly all homes out there.

Rhona is the life and soul of the shop and can answer nearly any questions about Miele or electrics.

Simon Hargreaves
Simon HargreavesQualified Electrician
Started his time with the family business and apprenticeship after leaving school aged 18. Simon was keen to work alongside his father and proud to belong to the family business.

Simon is a keen footballer, even scouted by Newcastle FC. He is now the chief Miele engineer and NICEIC approved.

Paul Hargreaves
Paul HargreavesQualified Electrician
Paul leapt at joining the family business aged just 16. He wanted to work alongside his brother and father after completing an apprenticeship at Newcastle.

Paul is now a full-time electrician with the company.

Chris Wilkinson
Chris WilkinsonQualified Electrician
Chris completed his apprenticeship with Newcastle College and JTL, alongside Norman Hargreaves and the team.

He now works full time for the company.

Heather Stirrett
Heather StirrettShop assistant
I am a country girl at heart having ridden all my life, bred and ridden horses in showing, eventing, jumping and dressage competitions. I came to Norman Hargreaves Co as ‘Girl Friday’ having had hip replacements – therapy whilst recuperating!

I love my work and the kindness and attention to detail that they provide their customers.

Kai Leslie Moore
Kai Leslie MooreApprentice Electrician
I am the Apprentice Electrician. My daily tasks include learning new skills with trained electricians. I attend study one day a week at Newcastle College and will continue my course there for a further 2 years.
Patricia Tidy
Patricia TidyAccountant
Pat started working at Norman Hargreaves in October 2015 after a move from busy Berkshire to lovely rural Northumberland. Swapping her manic accounting job (which she had been doing for 14 years) with a large Company in the Care Sector for that of Part Time Bookkeeper at Norman Hargreaves gives her time to carry out her other interests, and enjoy a slower rural pace of life.
HarryDoor Man and Company Mascot
Harry is a loveable Springer Spaniel, whose job is to welcome customers through the door with a paw. He is a charming old man who is available for patting, photographs and paw prints most days.